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Vale support available for residents and businesses during the 3rd national lockdown

on Thu, 07/01/2021 - 2:43pm

Following the announcement by the Prime Minister on Monday 4 January, the Vale of White Horse district council would like to reassure residents and businesses that help is available, should they need it during the latest national lockdown.

Over the last ten months our communities have come together to support each other during the course of the pandemic.  The new lockdown will place extra pressure on many residents and businesses, but the councils are here for anybody who urgently needs their help and are urging people to get in touch, and to apply for financial support, where available.  

Support for vulnerable residents

The South and Vale Community Hub continues to be available to help people to access support and essentials during the lockdown if they have nobody else to turn to.  

The Community Hub can put people in touch with community groups and volunteers that can provide support in their neighbourhoods with help getting essentials such as food or prescriptions. The councils also have some practical support available for eligible people facing financial hardship as a result of the pandemic.

Or they can email [email protected] or call 01235 422600.  

The Community Hub team is currently available from:  

  • 8.30am-5pm Monday to Thursday  
  • 8.30am-4.30pm on Fridays  

It sometimes takes a day or two for support to reach people, so anybody who thinks they’ll be in need should not wait until they’ve run out of supplies before getting in touch.

The councils’ Housing Needs team are available to help people who are at risk of being made homeless or who are sleeping rough – for more details visit

Support is also available to those experiencing financial difficulties – to find out more please visit to check whether you are eligible to apply for benefits.

If you are having difficulty paying your council tax please visit or call 0345 302 2315.

To help stop the spread of the virus, the councils continue to support Oxfordshire’s local contact tracing team to get in touch with those who have recently tested positive for COVID-19 but have not been reached by the national NHS test and trace system.  Those contacted can receive advice, on how to self-isolate and how to access local financial or social support.

Support for Businesses

The council provides a local support service for businesses that are worried about the impact the lockdown will have on their operations, providing helpful guidance and pointing them in the direction of the support that is available.

Financial support for business affected by the restrictions continues to become available from the government and is administered locally by the district councils.

To find out more about the various support and grants available, and to sign up to receive notifications about new grant funding, businesses should visit  

The councils Covid Compliance Marshals will also continue to be on duty in our town centres and busy areas to engage, explain and encourage businesses and members of the public to adhere to COVID-19 guidelines to help keep everyone safe.

Almost all council services are currently still running, however there may be some disruption due to home working and social distancing requirements.   Please check for the latest information.

From an article on the Vale's website; the original <here>.