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Have a BT phone line? BT Call Protect helps to prevent unwanted nuisance calls

on Thu, 15/07/2021 - 1:03pm

BT Call Protect helps to prevent unwanted nuisance calls.

By managing your settings, you can decide which calls you want to send to a junk voicemail.

It’s free for BT customers.

If you haven't already, you can easily get BT Call Protect online. (You’ll need a BT ID to log into My BT. But don't worry if you don't have one; you can register online for a BT ID (click))

  • BT Blocklist - BT have identified a list of nuisance callers who they will send to your junk voicemail, significantly cutting unwanted calls. This will be turned on automatically when you get BT Call Protect.
  • Personal Blocklist - You can send numbers to your junk voicemail. This means that any future calls from those numbers also go to your junk voicemail. You can also block certain types of call - eg all Withheld, International or Unrecognised numbers. This feature will also be automatically switched on, but won’t have any numbers until you add some.
  • Individual Call Types - You can choose to send all calls from certain categories to your junk voicemail. The three call types are:
    • International numbers
    • Withheld numbers
    • Unrecognised numbers (shown as 'unavailable' on caller display or on 1471)

Once you've got it, you can manage all your settings online via www.bt.com/mybt or from your home phone by dialling 1572, which is free.

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