Skip directly to content

Garden waste 'brown bin' - Service update 3rd September 2021

on Sun, 05/09/2021 - 10:09am

A message from the Vale:-

Dear Garden Waste customers,

We regret to inform you that garden waste collections in our districts will remain paused at this time to ensure we can continue to provide core waste collections – rubbish, recycling and food – without major disruptions.

The garden waste service was suspended last month due to our contractor, Biffa, struggling with the national shortage of HGV drivers, and during that time we have been working hard to encourage Biffa to find solutions to reinstate the service.

We continue to work closely with our contractor, Biffa, to provide us with further information as to how they propose to reinstate their contracted services as soon as possible.

As soon as we are able to, we will update you on when the service will be resumed. Until that time we are asking you to continue to remain patient and thank you for your understanding.

Please could we ask you pass the news onto neighbours, especially those without access to the internet or social media.

We are extremely sorry for the inconvenience we know this is causing, and we apologise that this service has fallen beneath the levels you have come to expect. We have asked Biffa to provide options so they can make it up to anybody who doesn’t receive the service they should this year.

For more information on what you can do with your garden waste in the meantime please see below.

What to do with garden waste during the suspension of the collection service
If you would like to dispose of your garden waste you can take it to one of Oxfordshire County Council’s Household Waste Recycling Centres if you’re able – you can check the county council’s website (click) for opening times.

Home Composting – For more information about home composting and purchasing a reduced rate compost bin please visit the Oxfordshire County Council website (click).